Team Lead
Job Summary Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities Assist in training and developing staff.Assist in member service oversight making sure all staff provide great customer experience.Very involved in front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns.Taking info calls.Assist in member check-ins, sign-ups, cancellations, and updating member
Planet FitnessCustomer Service Representative
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience.Handle front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns.Taking info calls and toursAssist in member check-ins, sign-ups, cancellations, BCM amenity
Planet Fitness